Shipping policy
At GMJ Sport, we are committed to providing fast, reliable, and secure shipping services. Please review our shipping policy below for details about order processing, delivery, and shipping information.
Order Processing
- Orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During peak seasons, promotions, or holidays, processing times may be slightly longer.
Once your order has been shipped, you will receive a confirmation email with your tracking information.
Shipping Destinations
We proudly ship to customers worldwide. Shipping availability may vary depending on your location. If your country is not available during checkout, please contact our customer support team for assistance.
Shipping Time
Estimated delivery times vary depending on the shipping destination and selected shipping method.
| Region | Estimated Delivery Time |
|---|---|
| United States | 7–15 Business Days |
| Canada | 7–18 Business Days |
| Europe | 7–18 Business Days |
| Australia & New Zealand | 7–15 Business Days |
| Asia | 5–12 Business Days |
| Other Countries | 10–25 Business Days |
Delivery estimates do not include order processing time.
Shipping Costs
Shipping fees are calculated automatically at checkout based on your shipping destination, package weight, and selected shipping method.
Any applicable shipping promotions or free shipping offers will be displayed during checkout.
Order Tracking
Once your package has been dispatched, you will receive an email containing your tracking number and tracking link. Please allow 24–48 hours for tracking information to become available.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.
These charges are the responsibility of the customer. GMJ Sport is not responsible for delays caused by customs clearance.
Incorrect Shipping Information
Please ensure that your shipping address is accurate before placing your order.
GMJ Sport is not responsible for orders delivered to incorrectly provided addresses. If you notice an error after placing your order, please contact us immediately. We will do our best to update your shipping information before your order is dispatched.
Lost, Damaged, or Delayed Packages
If your package is lost, arrives damaged, or experiences an unexpected delay, please contact us as soon as possible. We will work closely with the shipping carrier to help resolve the issue.
For damaged packages, please provide:
- Your order number
- Photos of the damaged package and products
- A brief description of the issue
Contact Us
If you have any questions regarding shipping or your order, please contact us:
GMJ Sport
Email: support@gmjsport.com